Missed calls
Get back to the next caller.
A homeowner calls about a clogged drain while your tech is under a sink. We help them get a reply and share what they need, so your office can take the next step.
Built for plumbing owners
Keep your techs busy.
You're clearing a drain while the next call comes in. A water heater quote needs a reply. Tomorrow has open slots. We build AI help around your shop to help more of that work reach your calendar.
Bring the biggest gap in your week. Let's find what to fix first.
Missed callsOpen slotsUnsold quotesRepeat customers
Where work gets lost
Help the next job reach your team.
These are the gaps we work on with your plumbing team.
Open slots
Put open time to work.
A repair gets canceled. Now a tech has a gap in the day. We help customers find a time your team can offer and send reminders before the visit.
Unsold quotes
Keep water heater quotes moving.
You sent a quote for a new water heater. The customer goes quiet. We help follow up and ask about their questions, so your team spends less time chasing.
Repeat customers
Be the plumber they call again.
You fixed a leak last year. Now that same homeowner needs a new faucet. We help you stay in touch about service, so your shop is easy to remember.
How SimpliScale helps
The SimpliScale
Booked Job Method
More work on the calendar. Less chasing for your office. Here's how we build toward it.
01
Find the missed jobs.
We look at calls that went unanswered, gaps in the day and quotes with no reply. Together, we pick the best place to start.
02
Make booking easy.
We build call help and booking around the work you take. Your team sets the service area, job types and times it can offer.
03
Follow up on the right work.
A drain call needs a visit. A water heater quote needs a decision. A past customer may need service. We give each one its own next step.
04
Count work that gets done.
We track bookings, visits and paid jobs as separate steps. That helps you see what reached the calendar and what turned into sales.
One plan, from the first call to the next job.
SimpliScale brings call help, booking, follow-up and job tracking into the same plan. We build around your shop, check your tools, and test the steps before they go live.
Talk Through My Shop ↗Useful data. A clear example.
See why follow-up matters.
The survey shows an industry trend. The example shows a next step we can plan with your team.
Example only / not a customer result
A water heater quote that needs a reply.
Your plumber has sent the quote. A follow-up asks, “Do you have a question about the quote, or is the timing the main issue?” A price question goes to your team. A timing question gets a next contact date. Once the customer says yes or no, the quote follow-up stops.
A few quick answers
Questions from plumbing owners.
Let's talk about what fits your shop.
We check your phone, calendar and job software first. Then we confirm what can connect and what your plan allows. We agree on the setup before we build.
No. The time must be confirmed in your schedule. If your office needs to approve it first, the customer gets a clear next step. Your team controls the jobs and times you offer.
We agree on how to reach your on-call person and what to do if they cannot answer. AI does not judge the problem, decide what is safe, or promise an arrival time.
No. Demand, prices, your crew and follow-up all affect results. We agree on what to track and review the work that was booked, done and paid for.
Book a call and tell us where work gets stuck. We check your tools and talk through a plan. Cost and timing depend on the work we agree to build.